Privacy Policy

This Privacy Policy explains how Jen Scoops (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. “Personal Information” refers to any information that can be used to identify an individual.

Device Information

Examples: Browser type and version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction data.
Purpose: To ensure the Site functions properly and to analyze Site usage in order to improve performance and user experience.
Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our service providers for business purposes.

Order Information

Examples: Name, billing and shipping address, payment details (including credit card information), email address, and phone number.
Purpose: To process and fulfill orders, manage payments and shipping, communicate with you, screen for fraud, and, where permitted, provide marketing or promotional information.
Source: Collected directly from you.
Disclosure: Shared with our service providers for business purposes.

Sharing Personal Information

We share personal information with third-party service providers to operate our business and fulfill our contractual obligations. For example, our online store is powered by Wix. You can review Wix’s privacy practices at https://www.wix.com/about/privacy.

We may also disclose personal information to comply with legal obligations, respond to lawful requests, or protect our rights.

Using Personal Information

We use personal information to provide our services, including offering products for sale, processing payments, fulfilling orders, and communicating with you about products, services, and promotions.

Certain cookies and similar technologies may allow our marketing partners to associate your Site activity with other personal information they hold, such as your email or home address. You may opt out of such advertising by visiting https://app.retention.com/optout.

Cookies are small data files placed on your device when you visit the Site. We use functional, performance, advertising, and social media cookies to enhance your browsing experience and remember your preferences. Cookies also help us understand how visitors use the Site.

Contact

If you have questions about this Privacy Policy or wish to make a complaint, please contact us at jen@jenscoops.com.